We are seeking a dedicated and fast-paced Medical Assistant to join our Emergency Department team at SDDM Hospital Jammu. This critical role requires providing immediate support to emergency physicians and nurses in delivering rapid, life-saving care to patients with urgent medical conditions. As part of our 24/7 emergency care team serving patients from across the J&K region, you will work in a high-intensity environment where quick thinking and precise execution can make the difference in saving lives.

Key Responsibilities:

• Assist emergency physicians and nurses with patient assessment, triage, and immediate medical interventions.
• Perform vital signs monitoring, blood glucose testing, and basic diagnostic procedures in emergency situations.
• Prepare and assist with emergency procedures including wound care, suturing, fracture management, and minor surgeries.
• Collect blood samples, start IV lines under supervision, and assist with emergency laboratory testing.
• Operate and maintain emergency medical equipment including monitors, defibrillators, and oxygen delivery systems.
• Assist with patient transport, positioning, and immobilization for trauma cases and emergency procedures.
• Maintain emergency supplies, crash carts, and ensure readiness of resuscitation equipment.
• Document patient care activities, vital signs, and medical interventions accurately and promptly.
• Provide emotional support and reassurance to patients and families during medical emergencies.
• Coordinate with laboratory, radiology, and other departments for urgent diagnostic services.
• Assist with emergency medication administration and follow strict medication safety protocols.
• Support infection control procedures and maintain sterile techniques during emergency interventions.

Qualifications:

• Required Education: Medical Assistant certification or equivalent; Diploma in General Nursing and Midwifery (GNM) preferred.
• Emergency Training: BLS (Basic Life Support) certification required; ACLS (Advanced Cardiac Life Support) preferred.
• Experience: 1-3 years in emergency care, trauma center, or acute care environment strongly preferred.
• Clinical Skills: Proficiency in phlebotomy, IV insertion, vital signs monitoring, and basic emergency procedures.
• Equipment Knowledge: Familiarity with emergency medical equipment, monitors, oxygen systems, and diagnostic devices.
• Medical Knowledge: Understanding of emergency protocols, trauma management, and common emergency conditions.
• Communication: Excellent communication skills in Hindi, English, and local languages for diverse patient population.
• Physical Requirements: Ability to lift patients, work long hours, and respond quickly in emergency situations.
• Personal Qualities: High stress tolerance, quick decision-making, empathy, and commitment to patient safety.

Emergency Equipment & Technology:

Work with state-of-the-art emergency equipment including:

• Life Support Systems: Ventilators, defibrillators, cardiac monitors, and advanced airway management equipment
• Diagnostic Equipment: Portable X-ray, ultrasound, blood gas analyzers, and point-of-care testing devices
• Trauma Equipment: Spine boards, cervical collars, splinting materials, and hemorrhage control devices
• Medication Systems: Emergency drug carts, IV pumps, and automated medication dispensing systems
• Communication Systems: Emergency medical services coordination and hospital-wide emergency alerts
• Transport Equipment: Crash carts, stretchers, and patient transport monitors

Emergency Response Training:

• Mass Casualty Events: Training for natural disasters, accidents, and emergency situations affecting multiple patients
• Infection Control: Specialized protocols for infectious disease outbreaks and contamination situations
• Pediatric Emergency Care: Specialized training for emergency care of children and infants
• Trauma Team Response: Coordinated team approach to trauma activation and life-saving interventions
• Cultural Sensitivity: Understanding diverse populations and emergency care across different communities in J&K
• Language Skills: Emergency medical terminology in multiple languages for effective patient communication

Working Conditions:

• Work Environment: High-intensity emergency department with advanced life support equipment and trauma care facilities. Fast-paced, unpredictable environment requiring immediate response to critical situations.
• Shift Hours: 12-hour rotating shifts covering 24/7 emergency services including nights, weekends, and holidays. Mandatory overtime during mass casualty events or emergencies.
• Physical Demands: Extended periods of standing, lifting patients up to 50 kg, and performing physical tasks under extreme pressure.
• Emotional Stress: Exposure to traumatic injuries, death, and high-stress situations requiring emotional resilience and professional composure.

Salary and Benefits:

• Competitive salary with emergency department premium and shift differentials
• Hazard pay for high-risk emergency situations and exposure incidents
• Medical insurance coverage for employee and family with emergency care benefits
• Professional development budget for emergency medicine certifications and training
• Paid time off with consideration for high-stress work environment and recovery time
• Emergency response bonuses for exceptional performance during critical situations
• Counseling services and mental health support for trauma exposure and stress management
• Career advancement opportunities within emergency services and critical care departments

How to Apply:

Interested candidates can apply by uploading their resume and relevant documents using the application form below. Please include emergency care experience, certifications, and any specialized training in trauma or acute care.

Contact Information:
HR Department: SDDM Hospital
Email: info@sddmhospital.com
Phone: +91-191-2464637/38
Address: Plot NH, Sector-2, Channi Himmat, Jammu, J&K 180015

About the Hospital:

Shri Durga Dass Memorial (SDDM) Hospital and Research Centre is J&K’s first fully air-conditioned multi-specialty hospital, leveraging advanced technology to provide exceptional healthcare services since 2014. Our IT infrastructure supports comprehensive patient care across 20+ specialties.

We are committed to digital transformation in healthcare, implementing modern technology solutions to enhance patient care, streamline operations, and maintain the highest standards of data security and privacy.

As a forward-thinking healthcare institution with attached research center and medical school, we provide excellent opportunities for IT professionals to contribute to healthcare innovation and technology advancement.

Equal Opportunity Employer Statement:

SDDM Hospital is an equal opportunity employer committed to creating an inclusive environment for all employees. We value diversity and welcome applications from qualified candidates regardless of gender, caste, religion, or background.